Frequently Asked Questions

Why should I use Smaart Direct?

We offer great customer service and a whole of market service; we even share the commission we earn with you. You will have your own Mortgage Arranger just a phone call away, who will look after your application from start to finish.

How much will I receive as a commission cashback?

Mortgage lenders pay different amounts but you will always receive a share of the commission paid to Smaart Direct. Our calculator will indicate a typical commission rebate based on the amount you are borrowing. The exact rebate will be confirmed by Smaart Direct in your Key Facts Mortgage Illustration.

When will I receive my commission cashback?

Commission cashbacks are paid within 40-days following completion of your mortgage by cheque.

 

Commission Cashback Calculator

Mortgage Required (£)

 


Whole number i.e. 200000
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Commission paid to you (£)

 

Which lenders can I use?

We are able to arrange mortgages from the whole UK mortgage market. Smaart Direct also have access to a wide range of mortgage products only available via mortgage brokers.

Will I receive advice?

Smaart Direct offer a non advised service. We will provide you with information about mortgages which meet your criteria so you can make your own choice.

How do I find my ideal mortgage?

We have incorporated some of the latest mortgage sourcing software into our website to help you search for your ideal mortgage. Our Mortgage Arrangers are also ready to listen to your requirements and provide a choice of mortgage options for you to choose from. To speak with a mortgage arranger call us directly on: 0800 756 9556.

How do I apply for a mortgage?

Once you have decided on your ideal mortgage we will provide you with an application pack, either electronically or via the post. You simply follow the instructions and return the documents to us.

What happens after I have applied?

Once we receive your documents we will submit your application to your chosen lender. Your mortgage arranger will keep you updated with the progress of your application, whilst aiming to obtain your Mortgage Offer as quickly as possible.

I still have some questions, what should I do?

Please contact us directly on 0800 756 9556 or Click Here to request a call back. Our Mortgage Arrangers will be pleased to answer any further questions you have and importantly you will never be put under any pressure to complete business with us before you are ready.

Important - Please Read

Cashback - Terms and Conditions

  1. Commission cashbacks are dependent on the amount borrowed: mortgages of £50,000 to £100,000 = 30% of the commission received from the mortgage lender, mortgages of £100,001 to £250,000 = 40% of the commission received, mortgages of £250,001 and above = 50% of the commission received.
  2. Commission cashbacks are paid within 40-days following completion of your mortgage by cheque
  3. Smaart Direct arrange mortgages in the UK and Northern Ireland only
  4. Smaart Direct arrange mortgages where no advice has been provided
  5. Smaart Direct arrange mortgages from £50,000 upwards
  6. Smaart Direct are unable to process mortgage applications where no commission is being paid by the mortgage lender
  7. Smaart Direct will refuse to process applications where advice has been provided by Smaart Associates Limited
  8. Smaart Direct may refuse to process any mortgage application at their discretion

 

Smaart Direct is a trading style of Smaart Associates Limited

Smaart Associates is authorised and regulated by the Financial Services Authority (FSA registration number 300530). The FSA does not regulate credit cards, personal loans or some investment mortgage contracts. Some Buy To Let mortgages are regulated by the Consumer Credit Act (CCA). Smaart Direct only arrange first charge mortgages regulated by the FSA and do not arrange mortgages or loans regulated by the CCA. Loans or mortgages regulated by the CCA can be arranged via Smaart Associates.

Smaart Associates is the trading name for Smaart Associates Limited. Registered in England No: 4325522. Loans are subject to status, type and value of property. Insurance may be required. Minimum age 18.

Head office: Smaart Associates Mortgage Brokers, MWB Exchange, No 1, Farnham Road, Guildford, Surrey, GU2 4RG

Registered Office: 6A Dickensons Place, London, SE25 5H

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